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[Sean P]

Hi Tia,

Can you send me a link to an example design on your site that is having the issue so I can reproduce it?

Thanks,

– Sean

PS: Here are some guidelines for bug reports to be investigated and diagnosed much faster:

https://www.mystyleplatform.com/forums/topic/general-bug-report-format/

[Sean P]

Hi Tia,

Just following up to see if you were able to resolve your issue.

You may want to verify that your versions are up to date with our most current releases. For the design manager, download it again from our site here under your account’s downloads. Remove yours and install the current version. This should eliminate any bugs as far as we know.

Thanks,

– Sean

[Sean P]

Hi Tia,

We’re going to assume by no response that your issue was resolved and close the ticket. Please get in touch if you have any more issues we can help you with!

Thanks!

[Author]

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