Error – MyStyle access denied

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    Posts
  • #8832
    Tina BTina B
    Participant

    Hi
    After my customers create their design and they wish to checkout, an error https://www.squigglesbyme.online/?mystyle-handoff (Mystyle acess denied)
    Please provide why this is happening.
    Thanks

    #8844
    Tina BTina B
    Participant

    Hi
    Can you please provide advice on this handoff (MyStyle access denied) as my site is not functional and customers cannot complete their orders with an SSL cert installed. How do I use an SSL cert with your app????

    Thank you

    #8857
    Sean PSean P
    Keymaster

    Hi Tina,

    Please exclude your MyStyle Customizer pages from SSL so that it’s normal http:// not https:// for it to work properly.

    If SSL is absolutely required, you can get a custom development to set you up with a dedicated SSL route, but this will be much more expensive in the long run than just excluding your /customize/ app page from SSL and SEO with standard best practices. We typically only do this for Enterprise level clients.

    A developer should be able to accomplish either .htaccess or PHP-based SSL/non-SSL 301 redirection for you in less than 1 day, but this is beyond our Developer License support.

    Thanks,

    – Sean

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