API key & Secret key missing

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  • #5715
    Subhansubhan
    Participant

    I just download your plugin from wordpress org site and make it up on my demo site and create account on your site. But not able to find any API key & Secret key for testing purpose. And also contact you on leave us a message section but no email and updates from your side.

    #5718
    Sean PSean P
    Keymaster

    Hello Subhan,

    You do not have any active licenses with this account. You will receive your API Key and Secret via email when you purchase your mystyle license subscription and our staff processes your account and sets up your app on our API side.

    You can purchase or upgrade a license from your dashboard when you log in, or by going directly here:

    https://mystyleplatform.com/product-category/licenses/

    Also please note that our support is for active license members and closed on weekends.

    Thanks,

    – Sean

    #6016
    David CDavid Conway
    Participant

    Signed up for Mystyle developer/alpha and did not receive email confirmation nor api key and secret.

    #6017
    David CDavid Conway
    Participant

    How long does it take to get email confirmation once you have placed an order.

    Placed an order yesterday and have not as yet received a response.

    #6018
    Sean PSean P
    Keymaster

    Hi David,

    Which license did you purchase, and was it under this same name?

    I am looking at our order history here and I’m not seeing an order from you in the last few days. If you have already purchased a license, please forward your receipt or let me know your order # so I can verify why the order is under another name.

    If you’d like to check your order history to verify what memberships and subscriptions you have –
    Go to he user menu in the top right corner, you can click “My Account” to view your order history. Or, you can go directly to this link when logged in –

    https://mystyleplatform.com/my-account/

    Let me know if you can confirm your order # or forward your receipt.

    If you still need to purchase a license, you can do that here:

    https://mystyleplatform.com/product-category/licenses/

    Thanks

    – Sean

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