Allison Simpson

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Viewing 8 posts - 1 through 8 (of 8 total)
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  • in reply to: Translate #13401
    Allison SAllison Simpson
    Keymaster

    Hi Wouter – unfortunately we are not able to translate the plugin at this time. Thanks!

    in reply to: Customizer Downloading Print Files #13354
    Allison SAllison Simpson
    Keymaster

    Hi Francisco,

    Only Standard and Managed license holders will have access to download print files. The print files can be downloaded using the MyStyle Render Tool which offers JPG or vector SVG output.

    Developer licenses do not have print file access; the customizer tool can be used for testing & mock up only purposes.

    Thanks!

    in reply to: Customizer #13273
    Allison SAllison Simpson
    Keymaster

    Hi Tina – Sure, we are happy to help. What is the issue you are having? Can you send us step by step instructions to duplicate your issue?

    Thanks!

    -MyStyle Support

    in reply to: WP Plugin For Canvas Print Website #7679
    Allison SAllison Simpson
    Keymaster

    Hi Mike – you can download the latest plugin here:

    https://wordpress.org/plugins/mystyle-custom-product-designer/

    Check the “Installation” tab for instructions. Thanks!

    in reply to: Design ideas dropdown #7359
    Allison SAllison Simpson
    Keymaster

    Allison, Since the custom flag is part of a product, flag mount with custom flag. I would like the customer to be able to pick from our pre-made designs or start from scratch. I put a bunch of designs on the designer page at the bottom bust when it used that design it left the original product. It then went into the cart as custom flag, and not with the flag mount. What I would like is on the designer have a dropdown with the pre-made designs to pick from. So when you make the product instead of putting in one design number you would put in several.

    If your custom product has attributes for flag mount choices, it will show in the cart. If you premade designs on a product that has no attributes and is only the custom flag, it will show in the cart as just a custom flag. We currently don’t have the ability for a user to look at one product and choose from multiple designs to customize. It may be something we can add on, and if you’d like an estimate you can email support@mystyleplatform.com with specifics. Images of what you would like would help as well. Thanks!

    in reply to: Deign Gallery #7358
    Allison SAllison Simpson
    Keymaster

    Hi Tia,

    In response to this email:

    Thanks, Is there a way to delete the design since we can’t switch it from public to private?


    The only way to delete designs currently is through the database, but you should only do that if you are familiar and we don’t recommend it. Thanks.

    UPDATE: You can now view public designs at the URL /designs/, and you can manage and delete designs via the WP admin with our Design Manager add on.

    in reply to: Deign Gallery #7354
    Allison SAllison Simpson
    Keymaster

    Hi Tia – as of now, you aren’t able to change the design from public to private. However, this is a feature that is in the works and will be released soon. Once released, admin users will have the option to change designs from public/private.

    The user can reload their design on the specific product, but for now they’d have to start from scratch to put it on a different product. Reloading a design on a different product is on our feature roadmap and will be developed and released at some point in the future.

    Thanks!

    in reply to: Design ideas dropdown #7349
    Allison SAllison Simpson
    Keymaster

    Hi Eugene! I’m not sure if I’m 100% clear on your post. You are able to have your customers start from scratch or start from a design. This is a new feature so make sure you have the newest version of the plugin installed. When you are editing a product, click the MyStyle tab and click “Advanced”. You’ll see “MyStyle Design ID”. You can enter a premade design ID and that design will load when the customer chooses that product.

    The attributes system is something separate, so if you can elaborate on what you are asking I’ll try to help you out. Thanks!

Viewing 8 posts - 1 through 8 (of 8 total)

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