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Fixing website design issues is outside of the scope of what our WP plugin does. The page layout is actually entirely in your Theme and not in our plugin. So, typically you’d want to get your Theme author or developer to fix that for you, but we do offer dev services by the hour for Standard License customers and up.
If you yourself are not able to handle basic CSS and HTML we would definitely not recommend going it alone with our Developer License. The Developers Licenses are intended for Developers only, and this code fix you’re looking for is very common for a competent developer. The idea here is that for a fully competent developer that needs no technical support for anything beyond of our out-of-the-box features, we can make the price very cheap. On this lowest level of pricing we can’t afford to do WordPress contracting, but we do have another License you can use where we can take on work requests like that.
If you would like us to jump in and help you with your wordpress child theme overrides, you can upgrade to a Standard License where we can do custom developer services for you.
To upgrade, just go to your My Account page and use the upgrade button next to your subscription to upgrade to Standard and then we can open new work orders for you to take care of your custom web development needs.
You can also reach out directly to our Sales dept by emailing Miguel, or using our Get a Quote Form here: