Reply To: Customize button not working

Home Forums Support Customize button not working Reply To: Customize button not working

Sean PSean P

Hi Martin,

I won’t be able to debug the page if I can’t access the page, unfortunately. Can you provide me with a Username and Login to be able to see the site? If you provide the login, I can verify all of your settings on the backend are correct and troubleshoot the issue on the front end as well.

Do not provide the User/Pass here in the forum – you can email it or Google-Chat direct to me at

Alternatively, if you can provide your server’s error log for any errors that occur when you load this page, or the console log if any errors are there, I can offer any insight into what they mean or log them as a bug ticket, if there appears to be one on our end.


– Sean

Product Personalization and Customization Solutions