Reply To: General questions

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Sean PSean P

Hi Theresa

Thanks for using MyStyle!

1. Can a customer design their product from scratch?

>> yes, that is the primary use case

2. Will these custom made designs be in vector so I can just go in and print them?

>> the MyStyle Print Renderer (printer icon in our header) will create their design as both:
1) SVG (vector, can open with illustrator, web browser, etc / vector text and fills with raster images from user uploads) and
2) JPG (raster / flattened / pixels only)

3. Can I use 1 template for more than 1 product as long as it is the same size? For example if i have a 3×5 box or sheet of paper can i use the same template for different designs within the 3×5 size?
>> Yes. Also, if you get orders on multiple products that have different sizes, then when you process the order in the renderer, you can change the print image size overall as pixels or as a DPI change to anything you want, and as long as it’s the same aspect ratio, it will not change the position of any of the design layout. But, if the aspect ratio is not the same, it will not fit right, but you’re welcome to try. If you don’t mind doing some manual editing, you could even change aspect ratios.

4. If i have 4 different sizes of products do i need a template for each size? for example if i have a 2×4, 3×5, 4×6, 6×8 image can i use one template for all these sizes or do i need a template for each size?
>> Looks like all separate aspect ratios, so I would say 4 x Tier 1, 1-sided templates, one for each size.

5. Can I use that template to let the customer’s customize the products I have pre made, to add business or personal info, change the colors i have on the design etc.
>> Yes, duplicate the blank product in WooCommerce, and set the “Design ID” to force the loading of one of your premade designs. When the customer presses “customize” that design will pre-load. Use the image from the design being saved as the product image to show the template as a product picture so people can clearly see the design they’re going to customize.

6. Can we add our own graphics to this plugin for the customer to choose from? If so is there an additional cost or limit to how many we can add?
>> No limit, but that is a custom development for us to set up, so yes there is a cost for custom libraries being added per-app. We can set it up in a couple hours of custom development time if you provide the image assets. You can purchase this service in our marketplace here: Marketplace

Product Personalization and Customization Solutions